Shipping Policy at The Agate Trader’s 6 ETSY Shops

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The Agate Trader has the following shipping policy as of 12/10/2016

Since I have six separate ETSY stores you may make separate purchases from several different stores or you may come back to a store more than once and make more purchases. Every time you make a purchase ETSY will charge you another shipping fee. I am glad to ship multiple purchases in the same box and refund the extra shipping charges but I also try to mail items out on the same day so the refund depends on the items being shipped in the same box. My goal is to have the customer cover my costs of shipping and I will refund overcharges if multiple orders are shipped in one box. The customer should be proactive in emailing me about combining shipments.

My method of boxing up specimens is safer and more elegant and costly than the bubble envelope that ETSY assumes I will use. The minor additional expense is worth it to me. When I pack even a single cabochon I use the same 8 x 5 x 4″ box. Each item is placed in a foam envelope with a hand written label and that is placed in a plastic bag. The bag or bags are packed in a bed of styrofoam peanuts. There is no charge for this service.

Shipping to customers in the US:

All boxes shipped to customers in the US are sent Priority Mail since it provides a tracking number which establishes that the box was shipped on a specific date and tracks its progress. I believe it has a guaranteed delivery of three days. The savings on first class are only a dollar or so and there is no tracking number and it’s slower. I want there to be a tracking number so I send orders in the US byPriority Mail.

Shipping to customers outside the US

Priority Mail International costs about twice as much as First Class Parcel International so I choose the less expensive method. You can give me instructions to use other methods and you can ask for insurance but you will be charged the additional costs. If you accept First Class Parcel International without insurance I will have a receipt to show I sent the parcel but that is the limit of my liability.

First Class Parcel International:  There is no guaranteed delivery date but there is a tracking number while the parcel is in the US.

Priority Mail International: There is a tracking number but tracking only extends until the box leaves the US. Delivery is guaranteed in 6 to ten days.

12/10/2016

 

 

 

 

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